Privacy Policy – Automotion

Automotion (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of users of our Bitrix24 app (“Application”). This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

When you use Automotion, we may collect the following types of information:

1.1. User-Provided Information

  • Name, email address, phone number

  • Company name and role

  • Bitrix24 account details relevant to the integration

  • Chatbot workflow configuration data

1.2. Automatically Collected Information

  • Usage logs and analytics within the app

  • Interaction with workflows, triggers, and nodes

  • Error and performance logs for troubleshooting

1.3. Third-Party Integrations

  • Data exchanged with integrated services such as WhatsApp, Telegram, Instagram, or external APIs, only when explicitly configured by the user



2. How We Use Your Information

We use your information to:

  • Provide and improve the Automotion app features

  • Enable CRM and chatbot automation inside Bitrix24

  • Troubleshoot and maintain system performance

  • Send important updates and notifications regarding the app

  • Analyze usage trends to enhance user experience



3. Data Sharing and Disclosure

We do not sell or rent your personal data. Your information may be shared only in the following circumstances:

  • With service providers who help us operate Automotion (e.g., cloud hosting, analytics)

  • When required by law or legal process

  • To protect the rights, safety, or property of Automotion or our users

  • With your explicit consent



4. Data Storage and Security

  • All personal and workflow data is stored securely using industry-standard encryption and access controls.

  • Only authorized personnel may access your data for support or operational purposes.

  • We implement reasonable technical and organizational measures to prevent unauthorized access, disclosure, or alteration.



5. User Rights

As a user of Automotion, you have the right to:

  • Access and correct your personal information stored by Automotion

  • Request deletion of your data from our systems

  • Revoke consent to data processing where applicable

  • Export workflow or chatbot configuration data

Requests can be sent to support@10g8.com.



6. Cookies and Tracking

  • Automotion itself does not use tracking cookies on Bitrix24.

  • Third-party integrations may collect usage data as per their own privacy policies.

  • We do not track users across websites outside the app.



7. Third-Party Services

Automotion may connect with third-party services (messengers, APIs, CRM modules).

We are not responsible for how third-party services collect or use your data; users should review those services’ privacy policies separately.



8. Children’s Privacy

Automotion is not intended for use by children under 16.

We do not knowingly collect personal information from children.



9. Changes to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.

The updated version will be posted on https://automation.10g8.com/privacy and will include the effective date.



10. Contact Us

For questions, concerns, or data requests, please contact us at:

Email: support@10g8.com

Website: https://automation.10g8.com



Automotion is committed to maintaining the trust of our users and protecting the privacy of all personal and workflow data processed within the app.